11 Qualities All Great Managers Possess Published on May 20, 2014 May 20, 2014 • 1,377 Likes • 137 Comments Accountability. An assistant manager is usually working under the directive of a supervisor, and is... Responsibility. Look for someone who has great customer service skills. Come up with specific ideas of how to accomplish this in a meaningful way and then present your proposal to your manager. You both have strengths that are important and contribute to the success of each other and your company. Develop your resilience with this post. Having low self-esteem or confidence issues can be a real challenge in life, particularly in the office and particularly for assistants. You need to be able to make decisions in confidence, and show others that you are capable of making good decisions. Learn more about accountability with this post. Here are some of the most important qualities that employers and a personal assistant agency will look for in potential applicants: Cleaning up messes and putting out fires — quickly, quietly, and efficiently — is part of the job. The Qualities of a Nurse Manager. Gauge whether a person will be able to handle complaints and stressful situations with grace. Have a clear vision/strategy for the team. 10 qualities of a truly great Assistant 1. Offers a Strategic View. Assistants bring many, many amazing qualities to their roles. We have a difficult job and if we are unable to stand up for ourselves this makes the role a lot harder. So, a great assistant manager will be the manager’s eyes and ears in the office. Motivation. These are the qualities that will make every good assistant great! Calmness: As the manager, you can’t afford to break down when the pressure is on. It is making sure that everything you touch is high quality, everything that you put your name and your reputation to is professional and reflects your values and that of your Executive’s and your Organisation. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Having vision is one thing, but it is another altogether to be able to convey it.After all, it is useless if it can’t be clearly understood. That being said, there are 4 qualities that everyone can agree are essential for a good manager to possess. We also have our colleagues interrupting us with their own urgent questions and multiple bosses wanting attention. Yay us! They’re good listeners. There is a lot of pressure in the role as we operate at the highest level of business. How does one go about becoming a standout NYC Personal Assistant? You’ve seen them -- … Perhaps more than ever, companies are recognizing the value and profitability of happy employees. Communication skills are a vital quality needed for a great Assistant. It is a skill that allows assistants to find common ground with every person at every level of business. Often, it helps to start with identifying which tasks are most profitable; typically the manager will complete these. A good manager is seen by what it manages, if it is a successful enterprise, then it means it has good management managed by a good manager. Assistants have to think strategically so that they can help their Executive’s execute the... 3. A good office manager must also have a level of understanding in order to succeed in this position. What do I mean by being more accountable and why is it important for assistants? It is imperative that Assistants can communicate and build rapport. Read more on improving your attention to detail. Copyright 2011 - 2020 Practically Perfect PA | All Rights Reserved, The Strategic Business Partnership Programme. The Top 5 Qualities an Assistant Manager Needs Leadership Skills. This quality is in everything an Assistant does. There are many different qualities that a great manager should have. Help the team with career development. You should always be alert for opportunities to make processes and procedures better, have the confidence to make decisions and adopt new ways of working that will support your Executive and the organisation’s objectives. A good office manager has the ability to communicate effectively with everyone, from workers to top management and executives at the firm. Without a great stage manager, rehearsals go awry, cues don’t happen, and the show grinds to a halt. You and your boss are most likely in your respective positions for a reason. A good starting place is to have face-to-face communication every Monday morning to prep for the week and every Friday afternoon to summarize what happened. By Chuck Leddy. If what you find isn’t great, brainstorm solutions. Be cognizant of their time and abilities, be able to listen and communicate with them, and be a resource of knowledge and guidance. Want to become a great leader? The manager must understand the needs of office professionals and manage those needs effectively. UPDATE: Content updated October 8, 2020 Dan Ros e is a content creator at SkillPath and has been blessed to work with some of the best administrative assistants around. The ability to understand … As I found my way further into the field of stage managing, I practised generosity as a way to emulate her. To be successful, there are a few simple tricks assistant managers should keep in mind. You and your team will be spending a lot of time with this person. You can always go have a private, clarifying conversation with your supervisor later, so there’s no need to run the risk of appearing divided in front of employees. According to “Gallup Business Journal,” disengaged employees “cost the American economy up to $350 billion per year in lost productivity.” Be observant of your co-workers' words, body language, engagement and work. Although you are not aware of any conclusions yet, it is important to reinforce whatever the manager has said. In this article, we take an in-depth look at some of the important leadership qualities that separate good leaders from a bad one. Being a good leader: A good team leader is the one in a restaurant who takes responsibility for cooks, wait for staff, the front of the house staff, inventory, kitchen, bartenders, and more. What do I mean by being more accountable and why is it important for assistants? There’s great value in working on the details of a project, but a good manager also has the larger view about why that project is necessary, meets business goals and … A good manager makes his/her employee feel like they are on the same side and takes an up hand to make things easier for them. A manager manages time and money, they are the gatekeepers taking an organization from where they are to where they want to be. We are often described as a ‘jack of all trades’ which means we have a lot of skills and can take on lots of different tasks. It is vital for assistants to have resilience. A great assistant manager will not only recognize the importance of communication between herself and her manager, but also take initiative to communicate. The ability to smile through the stress and the toughest times, to crack a joke when colleagues are feeling sad, and to shift the focus when tension arises is priceless. “The top skill that an Administrative Assistant is the ability to multi-task. Stay calm, get it done, then get back to running the show. Wherever there is division, there is weakness. SHRM found that employers care more about soft skills such as active listening, communication, and flexibility than they do technical abilities. A great assistant manager will not only recognize the importance of communication between herself and her manager, but also take initiative to communicate. One of the qualities of a great manager is knowing how to convey the mission to others, and proposing a clear way of thinking that can orient everybody’s work. Strategic thinking. Discuss and establish routines for recurring communication to take place. If you’re looking for your next stage manager, look for students with the following five qualities: Organized A nurse manager has a complex and demanding job that involves coordinating the work of people with varying skills, education and personalities to provide safe, high-quality patient care. An assistant manager must have good people skills because he acts as a liaison between the manager and lower-level employees. And I must emphasize the word clearly! A great assistant manager will make sure that she and her boss always appear to be on the same team, even in times of uncertainty or disagreement. If you are looking for what makes a good manager, check out our list of 10 aspects of a superstar manager. The Trick to Being a Great Assistant Manager, Hemera Technologies/AbleStock.com/Getty Images, Gallup Business Journal: The High Cost of Disengaged Employees. Emotional Intelligence for Executive Assistants, Working collectively and sharing best practice in your EA network. If a candidate does not have direct property management experience, be sure they have some sales or customer service experience. They are. Soft skills enable us to build relationships, relate to people, and encourage others to succeed. Finding someone who possesses all of the qualities of a good manager is even more difficult. An assistant manager is a leadership role, and as such, you should be prepared to troubleshoot... Ability to Follow Directions. Typically a positive environment is full of recognition, praise and enthusiasm. To succeed as a restaurant manager, there are few managerial qualities and skills required by the managers which are discussed below. A good manager is able to take the executive leaders’ plan for success and implement it. Here are some of the benefits of humour at work. Assistants have to think strategically so that they can help their Executive’s execute the objective’s of the Organisation. A good leader has a futuristic vision and knows how to turn his ideas into real-world success stories. It can lead to feeling unchallenged, unappreciated and more importantly managed ineffectively by your Executive. Good stage managers are hard to find, but those students are out there. Stage managers truly make the show happen. 15 Leadership Qualities That Make Good Leaders. Your confidence will rub off on others, and can be of benefit. Showing initiative and being proactive is vital for a great Assistant. Empower the team and do not micromanage. You need to figure out what these strengths are and use this information to be strategic when divvying up responsibilities. Approach Your Supervisor With Problems at Work→, Four Things You Can Do to Minimize Conflict in the Workplace→. Consider the following scenario: Although your office has talked about changing the dress code at work, no concrete decisions have been made. Good managers have the ability to motivate their employees to do better. Build your confidence with this post. A personal assistant is someone who helps an employer manage various details of his or her business or personal life. For me, being accountable means taking control of your own success, managing your workload, your career and your relationship with your Executive and your colleagues. Be a good communicator – listen and share information. Learn how to develop your diplomacy skills. Good managers should be able to lead the employees they manage. Other sources state that hard skills are useless without soft skills. She holds Bachelor of Arts and Master of Education degrees from Arizona State University. He must have the ability to place himself into the shoes of other employees to resolve conflicts that arise. Event managers must double as janitors and firemen. Discuss and establish routines for recurring communication to take place. When communicating, always remember to include positive updates and announcements, not just negatives. However, attention to detail goes beyond proof reading. It is the ability to look at a task, understand why it needs to be completed, how it fits in with the overall strategy of the business, why it takes precedence over other tasks and what impact it will have on the bottom line. Due to the nature of our job we have to remain flexible while handling multiple priorities. 1. Now, this doesn’t mean your assistant needs to be an extrovert. Ideally, a manager acts as a liaison between the administration and executives of an organization and the employees. Read more about flexibility. We look at our packed to do list and we have to make a decision which tasks to tackle first when all of the work is a priority with imminent deadlines. It is a skill set that must be learned and practiced repeatedly. Learn more about working on your initiative. Be very productive/results-orientated. business degree, management degree, online certificate, leadership degree, tips for adults. The qualities of what makes a good manager vary greatly depending on the organization, its strategy, the manager’s specific objectives, and even the team they will be managing. Neely also holds several state and federal financial licenses in life insurance and investments (Series 6 and 63). 5 Qualities of a Good Manager. From there, the manager can start to delegate some of the remaining responsibilities to you. Lastly, your assistant should be a likable person who encourages others, and has a good sense of humor. This website uses cookies and third party services. It goes without saying that the documents produced by great Assistants are grammatically correct and look professional. 10 ASPECTS OF A SUPERSTAR MANAGER. The stage manager I looked up to the most when I was younger was the most generous person I knew. Being a good manager is not an inherent skill set. For example: I have to make hotel rooms for our sub-contractors, while I am on the phone, I can answer emails, or finish up some paperwork.” 7. Learn more about accountability with this post, Read more on communication tools for assistants, Learn how to develop your diplomacy skills, Learn more about working on your initiative, Read more on improving your attention to detail. 6. Learn More About CCU's Online MBA. Generosity is something that comes naturally to some, but f… It's hard to pinpoint the characteristics of great managers — the personal and professional qualities that make them so effective at driving organizational success. A good manager understands the basic fact that teamwork is one of the most important building blocks of a company’s efficiency. Few managers lead an efficient and profitable office completely on their own; for many, their secret weapon is their assistant manager. Make sure they are personable, have good social skills, and enjoy working with others. After a while, I found my own groove and stopped needing to emulate others. An employee comes to you complaining thatt the manager said her clothes are now inappropriate for work but she wanted to double check with you to see if any final decisions have been made regarding the dress code. It’s hard enough to be a good administrative assistant, but if you work on these 10 qualities, you can become a great admin with a bright future. In fact, the Employment Status Indicator (ESI) of the United Kingdom managed to compile a list of responses from different sources to establish a rough list of attributes that make for a great project manager; and below are the top 10. It means, making decisions and taking ownership of the results. Pay attention to your surroundings. Express interest/concern for team members’ success and personal wellbeing. Today I thought I would have a look at the 10 qualities that make a truly great Assistant. For these reasons it is sooooo helpful if assistants are able to be diplomatic. The ability to communicate effectively and listen actively are qualities every company looks for in an administrative assistant. What support do you need from your Executive to work in partnership? I know that I normally have a few things going on at the same time and I have to be able to do both at the same time. Sydney Neely has worked in the education arena for more than 10 years, teaching general education, the arts, communication and finance. / Leaf Group Ltd. / Leaf Group Media, all Rights Reserved all of the that! Those needs effectively conflicts that arise manger team can result in a meaningful way and then present your proposal your. Helpful ; no wonder the role a lot of time with this person, relate to people, and such... Teaching general education, the Strategic business Partnership Programme please and be helpful ; no wonder the role as operate. 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